Effective Business Communication For Better Business English.
In approximately 20 hours of study time at Pitman Training, London (High Holborn or Notting Hill) or Manchester, you can learn to be much more effective in the written word, on the phone, face to face and in presentations.
This is a business English course aimed at secretarial, bookkeeping and administration staff, popular with both UK and overseas students.
Our students with English as a second language find this course particularly helpful.
Whatever your background,
your confidence will grow as you understand how to make the most of your
communication skills.
To find out more or to book, just call us:
020 7792 5214 for Notting Hill
020 7025 4700 for High Holborn
0161 923 6814 for Manchester
Or contact us by email.
What Is Covered.
The course covers 8 key lessons:
- Lesson
1: Become familiar with the course content, know about different
sorts of communication, construction of a sentence, sentence structure,
subject and verb agreement, correct use of punctuation, know about common
errors, including use of the apostrophe.
- Lesson
2: Use the appropriate tone for a letter, know to use positive
words
and phrases, using non-sexist language in writing, avoiding clichés
and jargon, know about the plain English Campaign, better business letters.
- Lesson
3: Know about the style of writing including short words, sentences
and paragraphs, know the correct layout for letters, writing letters
from draft through to final copy, know how to proofread effectively,
know about proofreading symbols.
- Lesson
4:Writing
a letter of complaint, a letter of apology, a circular letter and a
thank you letter.
- Lesson
5: Be
familiar with the format of a curriculum vitae, know how to write a
job application letter, learn how to write notes, notices, memos and
fax forms, know how to design and about the use of leaflets, learn about
envelope sizes and uses of different paper.
- Lesson
6: Learn
about E-mail, learn about net acronyms, netiquette, how to set out a
business email and how to format and present web pages.
- Lesson
7: Know how
to communicate effectively on the telephone, about non-verbal communication
such as body language and dress, learn about video conferencing and
the advantages of personal networking.
- Lesson 8: Understand how to alleviate fears when doing a presentation, learn how to structure and prepare a presentation, know how to use your voice for effective communication and learn about non-verbal communication in a presentation.
To find out more or to book, just call us:
020 7792 5214 for Notting Hill
020 7025 4700 for High Holborn
0161 923 6814 for Manchester
Or contact us by email.
