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Professional Telephone Skills.
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Be
A Telephone Star In Any Office! Places Are Limited! Book Now On 020 7025
4700.
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Need Help Or More Information? Tel:
020 7025 4700 Tel:
020 7792 5214
Pitman Training Centres Northumberland
House United House
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Professional Telephone Skills At Pitman Training London
This seminar will teach students how to answer the phone, transfer call, take great messages and much more, making everyone welcome and winning the respect of colleagues and management - they'll notice the difference immediately on your return to work! Following this short phone course, students will demonstrate increased telephone professionalism and improved communication, both internally and externally. You'll learn how to handle yourself like a professional on the phone, how to deal with difficult callers, how to manage the sound of your voice, to ask better questions and how to listen more effectively. Students will receive a workbook with practical exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace. Seminar Content. In one action-packed day, you'll learn:
Who Should Attend This Seminar? This seminar is appropriate for absolutely anyone who uses the phone at work. Forthcoming Dates At Our High Holborn Training Centre. 10th April, 2008 12th June, 2008 Location: Pitman Training Centre, 303-306 High Holborn, London, WC1V 7JZ Call 020 7025 4700 NOW to book! What's Next? Many people find the next step in their career development is to learn to touch type properly, or if they can already touch type, to develop their speed to at least 70 wpm. We have really enjoyable, low-cost courses for both of these goals (click here to read about them) and there can be no doubt that they both open the door to jobs in administration, secretarial and IT work. Most people who are thinking about how to develop their careers through training find it valuable to talk to one of our Course Advisors. You'd be welcome to call them and have a chat: High Holborn 020 7025 4700 Notting Hill 020 7792 5214 Other Popular Seminar Topics.
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Holborn Training Ltd 2008. All Rights Reserved. |
About Your Trainer Our one-day Professional Telephone Skills Seminar is led by a real "telephone star" - Martyn Sloman. Martyn is Managing Director of internationally respected Hotlines Call Centre Training and we have secured his services for a limited number of days this year - something of a coup for us! Delivered in a relaxed and friendly style at our premises or in-house for groups of 6 or more, this popular seminar is a valuable educational experience for everyone and Martyn will ensure students get the most out of their day. Students really enjoy visiting our busy Holborn training centre, located right in the heart of London's mid-town business district! And at this training seminar you'll meet other people just like you, eager to learn just ho professional they can be on the phone. If you'd like
to find out more about the seminar or to make your booking, please phone
us on We're looking forward to hearing from you.
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