Communication In The Workplace

Communication In The Workplace – Unit 2.

This unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects.

The whole unit is usually completed in 60-85 study hours.

You can start your management course whenever you wish and you can study at times to suit you as the modules are delivered online.

There is so much to tell you about this powerful, comprehensive management course that you’ll benefit from an in-depth conversation with one of our professional Course Advisors.

To arrange a discussion, simply call us:

Notting Hill – 020 7792 5214

High Holborn – 020 7025 4700

Croydon – 020 8688 0378

Or contact us by email

What Is Covered.

Module 1 – Communication in an organisation. (Approx 25–35 hrs)

Explore the range of processes of communication used within a team. You will learn how to analyse communication barriers and team weaknesses. You will also learn how to make recommendations for improvement.


• Introduction To Workplace Communications
• Communication Barriers
• Management Research
• Sources of Information
• Making Sense of Qualitative Data
• Making sense of Quantitative Data
• Understanding Quantitative and Qualitative Data
• Communication Systems and Processes
• Workplace Communication Structures
• Culture in the Workplace
• Adapting to Improve Your Workplace Communication

Module 2 – Interpersonal Communication. (Approx 20 – 30 hrs)

You will learn how to improve your own written and oral communication skills through study and a range of activities. You will develop other communication skills, including presentation skills, meetings management, networking, conferencing. You will also develop and justify a plan for the implementation of improvements.


• Introduction to Interpersonal Communication
• Written Communication
• Active Listening
• Questioning Skills
• Types of Meetings
• Leading Effective Meetings
• How to Deliver Effective Presentations
• Using Visual Aids
• Presentation Skills

Module 3 – Managing Internal and External Workplace Communication. (Approx 15 – 20 hrs)

You will develop the skills needed to plan agreed improvements to workplace communications; to implement the plan and develop appropriate measures to monitor and evaluate success.

• Managing Internal Workplace Communication
• Managing External Workplace Communication
• Importance of Information
• What is Knowledge?
• Information Management
• Planning Information Exercise

Pricing Information.

Individual modules are available at £313.95 each, however it is much better value to study the whole unit at only £910.45.

How To Enrol Or Find Out More.

Enrolling or finding out more is easy!

Just call our friendly Course Advisors:

Notting Hill – 020 7792 5214

High Holborn – 020 7025 4700

Manchester – 0161 923 6814

Or contact us by email

We’re looking forward to hearing from you!

Contact Us
Enquiring from the Manchester area? Click here for further details.

What Else Should I Study With This Unit?

Check out these training opportunities!

Personal Development


Financial Awareness

Managing Change

Managing Activities Incl Health & Safety

Marketing Management

Winning Teams

Decision Making & Taking

Communication In The Workplace Unit

This unit can be taken alone and within the Unit, it is also possible to just study individual modules.

Whatever you decide to do, we offer a totally flexible training methodology.

You decide when to start as well as when and where to do so.

Our Management Studies training is delivered online, so you can choose your own timetable!

Why not call our friendly Course Advisors for more information on how our programmes work?

You can reach them at

Notting Hill – 020 7792 5214

High Holborn – 020 7015 4700

Croydon – 020 8688 0378

Or contact us by email.

We’ll be happy to help!